Encore Development Scales Smarter: Replacing Yardi and QuickBooks with Revela
Encore Development streamlined its operations by replacing Yardi and QuickBooks with Revela, unlocking greater efficiency, stronger data integrity, and reliable support.
The Problem: Growing Pains Across Multiple Business Lines
Encore Development operates across four business lines—development, property management, hospitality, and construction—with a lean team and a growing portfolio. But their technology stack couldn’t keep up.
Before Revela, Encore relied on Yardi Café for property management and QuickBooks for accounting. The disconnected systems created data silos, making accurate reporting difficult and day-to-day operations inefficient.
“We couldn’t get adequate support or leverage Yardi’s knowledge across our team. It just wasn’t sustainable.”— Robert Kassa, Director of Operations, Encore Development
The Shift: Automating Workflows with Trusted Data
When it came time to modernize, Encore turned to Revela. The decision was driven by three key factors:
- Unifying accounting + operations into a single accurate source of truth.
- Automation opportunities—from reporting to resident communications.
- Real support – quick responses and expert guidance when needed.
“What drew us in was the chance to automate processes that used to take hours.”— Robert Kassa
The Outcome: Efficiency, Data Integrity, and Confidence
Improved Data Integrity
Revela helped Encore migrate data, audit historical records, and catch up on month-end closings—restoring trust in reporting.
“Data input and report accuracy were a problem. Revela helped us create better processes and trained us to use the system to ensure input integrity and accuracy.”— Robert Kassa
Faster Reporting & Insights
Reports that once took hours in Yardi became quick, flexible, and easy to manipulate.
“Revela’s reporting is much more user-friendly. It meets our regular needs and will grow with us.”— Robert Kassa
Streamlined Workflows
By consolidating Yardi and QuickBooks into one system, Encore eliminated duplicate work and gained greater visibility. Revela’s framework also helped them refine missing processes, resulting in improved efficiency and organizational clarity.
Resident Adoption
The new tenant portals simplified payments and communications, helping drive behavior change across the portfolio.
Looking Forward
As Encore Development grows, Robert Kassa, the Director of Operations sees Revela playing an even bigger role in decision-making and technology enablement.
“There isn’t really much we can’t do with Revela. The team listens, supports us quickly, and helps us implement best practices."— Robert Kassa
Highlights
- Portfolio type: Residential, mixed-use, hospitality
- Before Revela: Yardi + QuickBooks, fragmented data, limited support
- After Revela: Unified platform, clean data, streamlined reporting
- Why it matters: With a lean team managing four business lines, Encore needed a platform that delivered accuracy, automation, and support—so they could scale like a large operator without adding complexity.